Case study IT Project Management

Case Study: Zeren Software’s Oracle FLEXCUBE Implementation Project for a Major Banking Client

Case Study: Zeren Software’s Oracle FLEXCUBE Implementation Project for a Major Banking Client

In today’s fast-paced financial landscape, maintaining cutting-edge technology is crucial for banks to stay competitive. Recognizing this, one of the largest banks in the Nordics embarked on an ambitious project to upgrade its core banking system as part of its Core Banking Transformation program. The goal was to enhance business agility, streamline connectivity, and optimize operations through the implementation of Oracle FLEXCUBE. Zeren Software was entrusted with this critical project, providing a team of skilled project managers to ensure its success.

Project Background

Our client, a prominent Nordic bank, launched a comprehensive transformation initiative encompassing four major streams:

  1. FLEXCUBE Transformation
  2. Non-production Platform Delivery
  3. Pan-Regional Integration Platform
  4. Infrastructure and Network Strategy Implementation (Data Center Move)

The FLEXCUBE Transformation project is a cornerstone of this initiative, involving the upgrade of FLEXCUBE from version 8 to 13, integration with over 40 satellite systems, and ensuring robust business intelligence (BI) and data warehousing (DWH) reporting.

Project Scope and Objectives

The specific role Zeren Software played focuses on the BI/DWH stream within the FLEXCUBE Transformation project. Key objectives included:

  • Clarifying Business Requirements: Ensuring business requirements are clearly defined and accepted by stakeholders.
  • System Upgrade: Upgrading FLEXCUBE from version 8 to 13.
  • Integration: Seamlessly integrating FLEXCUBE with over 40 satellite systems and a data warehouse.
  • BI and DWH Reporting: Ensuring uninterrupted BI and DWH reporting during the system transition.

Role of Zeren Software’s Project Managers

Our team of project managers was tasked with overseeing the BI/DWH stream, managing the end-to-end project lifecycle. Their responsibilities include:

  • Project Lifecycle Management: Leading the BI/DWH stream from initiation to completion, ensuring all milestones were met.
  • Stakeholder Coordination: Working closely with various stakeholders to define and document product and process requirements.
  • Migration Strategy: Developing and executing a comprehensive migration strategy, ensuring business and operational readiness.
  • Training and Testing: Facilitating end-user training and ensuring comprehensive test case documentation.
  • Integration Management: Managing the integration and configuration of FLEXCUBE with existing systems to maintain reporting accuracy and compliance.
  • Dependency and Risk Management: Identifying and managing risks, ensuring effective communication and coordination across all project streams.

Challenges and Solutions

The project presented several challenges, including managing dependencies across four major streams and ensuring minimal disruption to daily operations. Our project managers addressed these challenges through:

  • Proactive Risk Management.
  • Effective Communication.
  • Robust Testing Protocols.

Results and Impact

The successful upgrade of FLEXCUBE will result in significant improvements for the bank:

  • Enhanced Business Agility: The upgraded system will allow the bank to respond more swiftly to market changes and customer needs.
  • Streamlined Connectivity: Improved integration with other systems will optimize processes and data flow.
  • Operational Efficiency: Automation of routine tasks and enhanced data management will reduce operational costs and improve efficiency.


Zeren Software’s involvement in this critical project underscores our commitment to delivering high-quality solutions that drive business success. The successful implementation of Oracle FLEXCUBE for one of the largest banks in the Nordics will not only enhance their operational capabilities but also position them at the forefront of digital banking transformation. As the financial industry continues to evolve, Zeren Software remains dedicated to supporting our clients in navigating their digital journeys, ensuring they remain competitive and innovative in a rapidly changing market.